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Signature Tips Refund Policy

- Refunds will not be offered after the item has been open or used, unless the product is proved to be faulty.
- Refunds will not be offered if the buyer changes their mind, or if the item does not meet expectations.
- Original postage / courier charges are non-refundable.
- Returns must be made within 14 days of accepted delivery.

Warranty & Returns Policy

- All Starter Kits come with a 1 year parts warranty on manufacturer's defects. All other products are under 6 months warranty.
- The buyer must check the goods upon receipt and immediately report any damages or faults to Signature Tips by e-mail within 24hrs. Signature Tips reserves the right to refuse claims made after this time frame.
- The buyer assumes all responsibility and expense, including postage, of returning the faulty product.
- Signature Tips approves returns only by prior arrangement. We do not accept returns by C.O.D.
- Any warranties are non-transferable beyond the original purchaser of product.
- Signature Tips will replace or repair returned product when possible. Refunds will be offered only when a replacement is not available.
- All returns must be accompanied by invoices as proof of sale and purchase.
- All cartridges and bonus items are not covered by warranty.
- Warranty is valid in United Kingdom only.
- Signature Tips is bound by the Consumers Guarantees & Fair Trading Acts.

Who are we?

With over 26 years of machining experience in manufacturing precision components. Signature tips has taken its many years of experience and channelled it into producing high quality Drip Tips. We aim to produce at least one new drip tip every week so follow us and keep up to date with what’s new.

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Location

Phone: +44 121 773 0091

Address: 11 Bolton St, Birmingham, B9 4HH, United Kingdom